Done well, Social Media Marketing protects margins, reputations and careers; done badly, it quietly costs all three. This intensive 10-day course combines proven frameworks with hands-on exercises, giving delegates practical tools they can apply immediately. Every delegate returns to work with practical techniques, templates and a clear implementation plan.
What You Will Achieve
Explain the core principles and current good practice in Social Media Marketing
Apply practical tools and techniques for Social Media Marketing in your own organisation
Analyse real-world scenarios and select the right approach with confidence
Avoid the common pitfalls that undermine Social Media Marketing in practice
Build a personal action plan to implement what you have learned
Who Should Attend
Marketing, communications, PR and sales professionals, and managers responsible for brand, reputation or revenue growth.
Course Outline
01Foundations of Social Media Marketing: principles, terminology and context
02The business case: why Social Media Marketing matters to performance
03Core tools, frameworks and methods
04Applying the tools: guided case study and exercises
05Common pitfalls and how experienced practitioners avoid them
06Working with stakeholders: communication and influence
Done well, Achieving Marketing Excellence in Service Organizations protects margins, reputations and careers; done badly, it quietly costs all three. The 5-day format alternates short theory sessions with extended practice, so skills are built rather than merely described. Delegates leave with working templates, worked examples and a clear picture of what to do differently on Monday.
There is a practised craft to Commercial Awareness, and it can be learned faster with guidance than by trial and error. Delegates spend the 5 days working real examples end to end, with the facilitator turning each exercise into transferable technique. Certificates are awarded on completion, but the real takeaway is a set of skills delegates have already practised.
Most teams learn Agile Product Management the expensive way — through mistakes. This course offers the shortcut. Delegates spend the 5 days working real examples end to end, with the facilitator turning each exercise into transferable technique. Certificates are awarded on completion, but the real takeaway is a set of skills delegates have already practised.
