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Root Cause Analysis and Structured Problem Solving

Quality and Audit

Course Overview

Behind most operational problems sits a gap in Root Cause Analysis and Structured Problem Solving; closing that gap is what this course is for. Over 5 focused days, delegates work through real scenarios, current good practice and practical tools under the guidance of an experienced facilitator. Participants finish the course ready to apply what they have learned from the first day back on the job.

What You Will Achieve

  • Explain the core principles and current good practice in Root Cause Analysis and Structured Problem Solving
  • Apply practical tools and techniques for Root Cause Analysis and Structured Problem Solving in your own organisation
  • Analyse real-world scenarios and select the right approach with confidence
  • Avoid the common pitfalls that undermine Root Cause Analysis and Structured Problem Solving in practice
  • Build a personal action plan to implement what you have learned

Who Should Attend

Finance managers, accountants, analysts, budget holders and professionals responsible for financial planning, control or reporting.

Course Outline

  1. 01Setting the scene: Root Cause Analysis and Structured Problem Solving in today's organisation
  2. 02Key concepts and the language of Root Cause Analysis and Structured Problem Solving
  3. 03Frameworks and good practice that deliver results
  4. 04Hands-on application: workshop exercises and cases
  5. 05Problem-solving clinic: participants' real challenges
  6. 06Integrating Root Cause Analysis and Structured Problem Solving with day-to-day operations
  7. 07Reporting, metrics and demonstrating value
  8. 08Action planning: your first 90 days after the course

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