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Government Spokesperson and Crisis Communication Skills

Public Sector Management & Public Affairs

Course Overview

Few capabilities pay back faster than Government Spokesperson and Crisis Communication Skills done well. Across 5 practical days, the course moves from core principles to applied techniques, anchored in real workplace challenges. By the final session each delegate has a concrete plan for applying the material in their own role.

What You Will Achieve

  • Explain the core principles and current good practice in Government Spokesperson and Crisis Communication Skills
  • Apply practical tools and techniques for Government Spokesperson and Crisis Communication Skills in your own organisation
  • Analyse real-world scenarios and select the right approach with confidence
  • Avoid the common pitfalls that undermine Government Spokesperson and Crisis Communication Skills in practice
  • Build a personal action plan to implement what you have learned

Who Should Attend

Directors, senior managers, heads of department, team leaders and high-potential professionals preparing for greater leadership responsibility.

Course Outline

  1. 01Setting the scene: Government Spokesperson and Crisis Communication Skills in today's organisation
  2. 02Key concepts and the language of Government Spokesperson and Crisis Communication Skills
  3. 03Frameworks and good practice that deliver results
  4. 04Hands-on application: workshop exercises and cases
  5. 05Problem-solving clinic: participants' real challenges
  6. 06Integrating Government Spokesperson and Crisis Communication Skills with day-to-day operations
  7. 07Reporting, metrics and demonstrating value
  8. 08Action planning: your first 90 days after the course

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