Workplace Violence Prevention and Aggression De-escalation

Course Overview

The professionals trusted with bigger decisions tend to be the ones fluent in Workplace Violence Prevention and Aggression De-escalation. In 5 days of structured sessions, delegates test the tools against cases from their own industries and leave nothing untried. The final afternoon is spent turning the week's material into each delegate's own 90-day plan.

What You Will Achieve

• Explain the core principles and current good practice in Workplace Violence Prevention and Aggression De-escalation
• Apply practical tools and techniques for Workplace Violence Prevention and Aggression De-escalation in your own organisation
• Analyse real-world scenarios and select the right approach with confidence
• Avoid the common pitfalls that undermine Workplace Violence Prevention and Aggression De-escalation in practice
• Build a personal action plan to implement what you have learned

Who Should Attend

HSE managers and officers, operations and site managers, supervisors, safety representatives and anyone accountable for workplace safety.

Course Outline

1. 01Setting the scene: Workplace Violence Prevention and Aggression De-escalation in today's organisation
2. 02Key concepts and the language of Workplace Violence Prevention and Aggression De-escalation
3. 03Frameworks and good practice that deliver results
4. 04Hands-on application: workshop exercises and cases
5. 05Problem-solving clinic: participants' real challenges
6. 06Integrating Workplace Violence Prevention and Aggression De-escalation with day-to-day operations
7. 07Reporting, metrics and demonstrating value
8. 08Action planning: your first 90 days after the course