Professional Skills for Administrators & Secretaries Skilled and Effective Business Support

Course Overview

Few capabilities pay back faster than Skills for Administrators & Secretaries Skilled and Effective Business Support done well. The programme runs 5 days and treats every topic the same way: brief grounding, worked example, then delegates do it themselves. Delegates leave with a personal action plan and the confidence to make an immediate difference back at work.

What You Will Achieve

• Explain the core principles and current good practice in Skills for Administrators & Secretaries Skilled and Effective Business Support
• Apply practical tools and techniques for Skills for Administrators & Secretaries Skilled and Effective Business Support in your own organisation
• Analyse real-world scenarios and select the right approach with confidence
• Avoid the common pitfalls that undermine Skills for Administrators & Secretaries Skilled and Effective Business Support in practice
• Build a personal action plan to implement what you have learned

Who Should Attend

Executive assistants, office managers, administrators, coordinators and support professionals who keep organisations running.

Course Outline

1. 01Setting the scene: Skills for Administrators & Secretaries Skilled and Effective Business Support in today's organisation
2. 02Key concepts and the language of Skills for Administrators & Secretaries Skilled and Effective Business Support
3. 03Frameworks and good practice that deliver results
4. 04Hands-on application: workshop exercises and cases
5. 05Problem-solving clinic: participants' real challenges
6. 06Integrating Skills for Administrators & Secretaries Skilled and Effective Business Support with day-to-day operations
7. 07Reporting, metrics and demonstrating value
8. 08Action planning: your first 90 days after the course