Achieving Operational Excellence Through People

Course Overview

Achieving Operational Excellence Through People has become a defining capability for organisations that want to compete and grow. The programme runs 5 days and treats every topic the same way: brief grounding, worked example, then delegates do it themselves. Delegates leave with a personal action plan and the confidence to make an immediate difference back at work.

What You Will Achieve

• Explain the core principles and current good practice in Achieving Operational Excellence Through People
• Apply practical tools and techniques for Achieving Operational Excellence Through People in your own organisation
• Analyse real-world scenarios and select the right approach with confidence
• Avoid the common pitfalls that undermine Achieving Operational Excellence Through People in practice
• Build a personal action plan to implement what you have learned

Who Should Attend

Directors, senior managers, heads of department, team leaders and high-potential professionals preparing for greater leadership responsibility.

Course Outline

1. 01Setting the scene: Achieving Operational Excellence Through People in today's organisation
2. 02Key concepts and the language of Achieving Operational Excellence Through People
3. 03Frameworks and good practice that deliver results
4. 04Hands-on application: workshop exercises and cases
5. 05Problem-solving clinic: participants' real challenges
6. 06Integrating Achieving Operational Excellence Through People with day-to-day operations
7. 07Reporting, metrics and demonstrating value
8. 08Action planning: your first 90 days after the course